Customer Support / Business Developer Executive
Location: Lakkarpur, Faridabad, Haryana
Type: Fulltime
Salary: ₹7,000 - ₹10,000 /month
Start Date: Immediately
Responsibilities
- Handle inbound customer queries via calls and WhatsApp
- Conduct cold calling and lead generation
- Demonstrate platform features using remote desktop tools
- Organize and manage webinars for education and engagement
- Create social media content (reels, shorts, etc.)
- Collaborate in outreach campaigns via WhatsApp and email
Skills Required
Client Interaction
Client Relationship
CRM
Customer Support
English Proficiency (Spoken)
Hindi Proficiency (Spoken)
MS-Excel
MS-Office
Sales Support
Social Media Strategist
Location: Okhla Phase 1
Type: Fulltime
Experience: Fresher to 2 years
Start Date: Immediately
Who We're Looking For
Someone who is creative, understands social media trends and can independently take an idea from concept → shoot → edit → publish → analyse.
Responsibilities
- Plan and execute social media strategy for GSTProSeller
- Create and manage a monthly social media content calendar
- Plan, shoot and edit Reels, Shorts and other social media content
- Write captions, hooks and basic scripts for social media content
- Manage regular posting across Instagram, YouTube, Facebook and LinkedIn
- Identify trending topics, formats and content opportunities in the eCommerce, GST, business and finance space
- Coordinate content shoots and manage the complete content production process
- Track content performance and suggest improvements based on reach, engagement and conversions
- Repurpose long-form content into Shorts/Reels and other formats
- Work with the marketing team on campaigns, influencer collaborations and promotional content
Skills Required
Social Media Marketing
Content Strategy
Content Creation
Reels & Shorts
Video Editing
Content Calendar Planning
Instagram / YouTube
Copywriting
Trend Research
Canva / CapCut / Premiere Pro
Communication Skills
Sales & Support Executive
Location: Okhla Phase 1
Type: Fulltime
Experience: Fresher to 2 year
Salary: Basic + Incentive
Start Date: Immediately
Who We're Looking For
A confident and communicative person who can talk to customers, understand their problems, explain solutions clearly and convert genuine opportunities into customers.
Freshers are welcome.
Responsibilities
- Handle customer queries through calls and WhatsApp
- Understand customer requirements and explain GSTProSeller features and services
- Conduct follow-up and sales calls with leads
- Convert qualified leads into paid customers
- Demonstrate GSTProSeller using remote desktop / screen-sharing tools
- Assist customers with basic platform-related queries and onboarding
- Follow up with existing customers for renewals and additional services
- Maintain customer and lead information in CRM
- Coordinate with the support and operations team to resolve customer issues
- Participate in webinars, campaigns and customer engagement activities
Skills Required
Customer Support
Sales & Lead Conversion
Client Interaction
Follow-up & Relationship Management
CRM
WhatsApp Communication
Hindi & English (Spoken)
MS Excel / MS Office
Remote Desktop Tools